Designation: Customer Support Engineer
Job Description: Max. Uptime by attending and closing VSAT Maintenance calls and there by reaching SLAs
Attending NSEiT Software Installations / Lease line
Maintenance calls / Patchup gradaing.
24 * 7 Operations
Updating Smart Engineer Daily.
Customer Satisfaction.
Preventive & Break down Maintenance.
Process Adherence & prevent / avoid any violation..
Adherence to Security Policies & Procedures
Desired Profile: Handling Day to day Calls, Resolution of the same within stipulated period
Responding to and co coordinating customer calls. & Channelised Escalation.
** DIPLOMA PEOPLE NEED TO APPLY ONLY **
Experience: 0 - 1 Years
Industry Type: IT-Software/ Software Services
Functional Area: Network Administration, Security
Education: UG - Diploma - Any Specialization
PG - Post Graduation Not Required
Location: Delhi/NCR
Keyword: system admin, network admin, administrator, telecom, customer support engineer
Contact:
Prabhleen Guron
HCL Technologies Limited
Telephone: 0
Website: http://www.hcltech.com
Reference: prabhleen.guron@hcl.in
How to Apply: Click here to Apply
