Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: Insurance
Functional Area: Banking, Insurance
Job Description:
The jobholder will work within the customer services function focusing on new business and policy servicing.
-Deliver efficient, effective, professional and courteous service to intermediaries and customers.
-Address all customer and agent requests and queries within established timeframes and service levels.
-Take follow up action in respect of customer queries, requests and complaints and ensure effective closure.
-Be proactive towards service level timelines and quality metrics as defined in the delivery model.
Desired Candidate Profile:
Graduate from a reputed university/ institute with Fluency in English
& experience in customer services or operations in a multinational
company, preferably in the financial services/ BPO sector
-Excellent customer service skills including strong communication and listening capabilities.
-Proficient in MS office.
Company Profile:
Aviva is UK's largest and the world's fifth largest insurance Group. It
is one of the leading providers of life and pensions products to Europe
and has substantial businesses elsewhere around the world. With a
history dating back to 1696, Aviva has a 40 million customer base
worldwide. It has more than Â377 billion of assets under management.
Contact Details
Company Name: Aviva Life Insurance Company Ltd.
Website: http://avivaindia.com
Address: Aviva Life Insurance Company Ltd.
Email Address: careers@avivaindia.com
Telephone: 91-0124-2709000
Keywords: Call Center, customer care, customer service, voice process,
We at eFreshers.com make every effort towards ensuring authenticity and correctness of the job opening. For any queries please contact the company with the contact details listed above or contact us.
